We're sorry to hear Loopcloud isn't for you! If you need help with Loopcloud, or have any questions at all, our Support Team would be happy to help. You can reach us at support@loopmasters.com.


If you need to cancel your Loopcloud subscription, you can do so here by clicking the "Cancel Subscription" link in the bottom-right corner of the Current Plan section.


You'll then be prompted to provide a reason for cancellation. Select your reason and then click "Proceed to cancel" to cancel your subscription.



Unlike other sample subscription services, you will never lose your Loopcloud points, however only active subscribers will be able to spend points in Loopcloud. This means that when you cancel your subscription, your points are frozen and not available for you to spend until you re-activate your subscription.