When debugging installation problems we may need your install log file.  Follow these instructions:
  1. Run Loopcloud setup so you have a recent log file with the error in it.
  2. Press Windows-R
  3. Type %TEMP% in the run dialog
  4. Press enter and your Windows temporary files folder should appear
  5. Sort the files by date, most recent first.
  6. Near the top there will be a file starting "Setup Log" with a date in the name.  This should be the loopcloud installation log.  
  7. Please attach this to your e-mail to support.